Privacy Policy
Effective Date: 05th of August 2024
1. Introduction
Ahmet Sacid Karaçuha (t/a PINEXCEL) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MNTIO mobile application (the “Mobile App”) and MNTIO web application mntio.com (the “Web App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
2.1 Personal Data
We may collect personally identifiable information (“Personal Data”) that you voluntarily provide to us when you:
- Register an account on the MNTIO Mobile App and Web App
- Update or change information for your account
- Use interactive features of the MNTIO Mobile App (e.g., discussion forums, blogs) and Web App
- Contact us for support or other inquiries
Personal Data collected may include, but is not limited to:
- Name
- Email address
- Phone number
- Payment information
- Any other information you provide to us
2.2 Non-Personal Data
We may also collect non-personally identifiable information (“Non-Personal Data”) which may include:
- Usage data (e.g., frequency of use, areas of the MNTIO Mobile App and Web App visited, your IP address)
- Aggregate information on the MNTIO Mobile App and Web App usage
- Device information (e.g., device type, operating system version)
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to improve your user experience, for analytics, and for targeted advertising. You can control the use of cookies at the individual browser level.
3. How We Use Your Information
We may use the collected information for purposes such as:
- Providing and maintaining the MNTIO Mobile App and Web App.
- Improving and personalizing your user experience
- Communicating with you, including notifications about updates, offers, and changes to the MNTIO Mobile App and Web App
- Processing transactions and sending related information, including purchase confirmations and invoices
- Responding to your comments, questions, and requests, and providing customer service
- Monitoring and analysing trends, usage, and activities in connection with our MNTIO Mobile App and Web App
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Complying with legal obligations and defending our legal rights
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your Personal Data to outside parties except as described here:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Legal Requirements: We may disclose your information to comply with legal obligations, protect and defend our rights and property, act in urgent circumstances to protect individual safety, or as required by law.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be disclosed or transferred as a business asset.
5. Security
We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the Personal Data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Data:
- Access: You have the right to request copies of your Personal Data.
- Rectification: You have the right to request correction of inaccurate or incomplete data.
- Erasure: You have the right to request that we erase your Personal Data.
- Restrict Processing: You have the right to request that we restrict the processing of your Personal Data.
- Data Portability: You have the right to request the transfer of your data to another organization, or directly to you.
- Object: You have the right to object to our processing of your Personal Data.
- Right for the help of supervisory authority: meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages. (please see contact details of Supervisory Authority at Section 9.)
To exercise these rights, please contact us at support@pinexcel.com – sacidk@gmail.com
7. Children’s Privacy
Our App is not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If we become aware that we have inadvertently received Personal Data from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the Policy’s Effective Date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last modification was made on 05th of August 2024.
9. Contact us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@pinexcel.com – sacidk@gmail.com
Address: Kadınlar Denizi Mah. 506 Sk. Sunrise Sitesi C Blok Daire 9, Kuşadası – Aydın
Contact information for Supervisory Authority is below ;
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF